Historical On-Time Deliveries

On-time delivery performance is greatly impacted by the windows offered by a customer.  A simple block out window of no deliveries from the customer's peak day hours, i.e. no deliveries between 11am - 1pm will bring scores approaching 100%.  A three hour "open window" will generally score in the 95 percentile.

Measurement is provided by cross referencing internal software data, which develops a report comparing the time window allocated, and the actual time and duration of delivery.